Sales details

Sales details

if you have requests about the sales process, contact us at the following email address : sales@aplixio.com

Technical support

Technical support

If you do not find answer in the user manual, tutorials or FAQs, feel free to contact us at the following email address : support@aplixio.com

General inquiries

General inquiries

For all other requests, contact us at the following email address : info@aplixio.com

PDF ShapingUp User Manual

The online user manual is opened by default when you press the « F1 » key in PDF ShapingUp. Alternatively, you can open a local manual file that you have previously downloaded here and placed in the « Help » subfolder of PDF ShapingUp. In this case, interface and user manual language must be identical.

PDF ShapingUp Tutorials

All our tutorials are available in HTML5/MP4 videos encoded with H.264 video codec and AAC audio codec. This format is compatible with Android browser 3+, Google Chrome 3+, Internet Explorer 9+, Microsoft Edge 12+, Konqueror 4.4+, Opera 11.50+, Safari 3.1+ (iOS, OSX) and Firefox 21+ (Windows 7+) | 22+ (Windows Vista) | 26+ (Linux) | 17+ (Android) | 34+ (OSX) | 1.1+ (Firefox OS).

Our video tutorials are also available on Youtube.

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[PDF editor] Getting started

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[PDF editor] Documents viewer

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[PDF editor] Documents & Pages manager

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[PDF editor] Main updates of version 3.1.1

PDF ShapingUp History

History of PDF ShapingUp releases including fixes, improvements and new features.

 

PDF ShapingUp FAQs

Find below answers for the most common questions.

Evaluate and Activate

None. We grant you a non-exclusive right to use a copy of PDF ShapingUp Advanced for a 30-day unrestricted evaluation period from the date on which you run it for the first time, to determine if the software fits your needs and provides the services expected. PDF ShapingUp can be converted to a registered version at any time, before or after the expiration of the trial period by purchasing one or more licenses from our website or our partners.
Once the evaluation period of the « Advanced » edition has expired, PDF ShapingUp is automatically executed in its « Free » edition with limited features.
You can consult the available features in the pricing tables and in the user manual (more detailed). In summary, the « Free » edition has limited features, the « Standard » edition has all features except the objects editor and finally the « Advanced » edition has all features (objects editor included).

The maintenance plan is an affordable program that allows you to receive priority technical support by email and get all updates (major and minor) of the software for 2 months (« Bronze » plan offered) 12 months (« Silver » plan) or 24 months (« Gold » plan) from the date of purchase and that, with no additional cost during the coverage period. This entitles you to always have the most current version of the product you purchased. The price of a maintenance plan is significantly less than the price of an upgrade. In addition of the degressive pricing for volume purchase, enjoy an additional discount by combining « Silver » or « Gold » plan to your licenses purchase.
The end date of your maintenance plan is shown in the « License » panel of the status bar and in the « About » tab of the application menu. The renewal of the maintenance plan can be done at any time, before or after the end of the coverage period, by clicking the button « Extend maintenance plan » located in the « About » tab of the application menu or directly in the web product page. The « Silver » or « Gold » plans add, respectively, 12 months or 24 months to the end date of your current maintenance plan. We draw your attention to the fact that if you buy a « Silver » plan 4 months after its expiry, you will receive only 8 months of real coverage. In the extreme case where you buy a « Silver » plan 13 months after its expiry, you will not benefit coverage, in this case, you should purchase a « Gold » plan to take advantage of its last 11 months of coverage.

Browse to the pricing tables, choose an edition then click on its « Purchase now » button. You’ll then be taken to our e-commerce that will ensure the secure payment process. Once your payment is approved, you will receive an email with your purchase proof, an invoice link and your personal product key. If more than two business days have passed from the time of your payment and you have not received your license, please check your spam folders.The provided product key allows you to activate your license online or offline (consult the user manual for detailed activation process).
Yes, all licenses are valid for a lifetime but you must own a valid maintenance plan for the « Standard » and « Advanced » editions to receive priority technical support by email and get all updates (major and minor) of the software. The « Free » edition can get updates for a lifetime.
No, your license can be activated only once!
Yes, deactivate your license on the current computer then activate it on the new computer (consult the user manual for the detailed process).
Yes, if you purchase a « Standard » edition, you can always upgrade it to the « Advanced » edition that will allow, in addition, the editing of PDF documents. In this case, you must provide your product key during the purchase process then update your current license (online or offline) through the application menu.
The software will not start. Only versions (minor & major) released before the end of your maintenance plan can be used.
Browse to the pricing tables, select your PDF ShapingUp edition and a maintenance plan (« Silver » plan = 12 months, « Gold » plan = 24 months) then click on its « Purchase » button. You must provide your product key during the purchase process then update your current license (online or offline) through the application menu.