The maintenance plan is an affordable program that allows you to receive priority technical support by email and get all updates (major and minor) of the software for 2 months (« Bronze » plan offered) 12 months (« Silver » plan) or 24 months (« Gold » plan) from the date of purchase and that, with no additional cost during the coverage period. This entitles you to always have the most current version of the product you purchased. The price of a maintenance plan is significantly less than the price of an upgrade. In addition of the degressive pricing for volume purchase, enjoy an additional discount by combining « Silver » or « Gold » plan to your licenses purchase.
The end date of your maintenance plan is shown in the « License » panel of the status bar and in the « About » tab of the application menu. The renewal of the maintenance plan can be done at any time, before or after the end of the coverage period, by clicking the button « Extend maintenance plan » located in the « About » tab of the application menu or directly in the web product page. The « Silver » or « Gold » plans add, respectively, 12 months or 24 months to the end date of your current maintenance plan. We draw your attention to the fact that if you buy a « Silver » plan 4 months after its expiry, you will receive only 8 months of real coverage. In the extreme case where you buy a « Silver » plan 13 months after its expiry, you will not benefit coverage, in this case, you should purchase a « Gold » plan to take advantage of its last 11 months of coverage.